In the Internet Options window, click the Delete. (If you do not see "Tools," press the Alt key to show the menu bar.) 3. Internet Explorer 9 or Open a new Internet Explorer session and click Tools > Internet Options. If you do not know what version you are using, open your browser and click Help > About to see your version number. Please complete the instructions below for the browser you are using. Deleting the temporary Internet files and cookies that have been stored by your browser commonly corrects these problems. 1 MyLabsPlus Deleting Cache Files & Cookies If you close your browser without logging out or use more than one account in the same browser, conflicting sign-in information (cookies) may be stored in the browser.
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March 2023
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